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Tidio AI

Chatbot

AI customer service chatbot for e-commerce

4.4(3,800)
Freemium · from $29/mo

About Tidio AI

Tidio Lyro is purpose-built for e-commerce customer service. It learns from your FAQ pages and help docs to answer customer questions in seconds. Handles order tracking, return requests, product recommendations, and shipping inquiries without human intervention. Seamlessly hands off complex issues to live agents. Integrates with Shopify, WooCommerce, and all major e-commerce platforms.

Key Features

  • AI chatbot (Lyro)
  • Live chat handoff
  • Shopify/WooCommerce integration
  • Order tracking
  • FAQ auto-learning

Pros & Cons

Pros

  • Easy setup for e-commerce
  • Good auto-resolution rate
  • Smooth agent handoff
  • Affordable pricing

Cons

  • AI limited to trained content
  • Can frustrate complex queries
  • Higher tiers get expensive
customer-servicee-commercelive-chatshopifysupport

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Plans start from $29/mo.

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